Returns & Exchanges
At Kosiner Jewelry, we want you to be completely enamored with your new pieces. If you are not satisfied with your purchase, we offer a 30-day return window for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the jewelry in its original velvet box and secure it within a padded shipping envelope to ensure it remains protected during transit.
Label and Ship
Download and print your prepaid shipping label from our portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our artisans verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing